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Our Team

Meet the MicroTek Team

Leadership

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Chief Executive Officer

Don Slivensky is the founder and Chief Executive Officer of MicroTek. His primary focus is strategic direction to promote extended growth and long-term value by leveraging MicroTek's dominant position into expanded services and markets.

Don founded MicroTek in 1991 and invented a niche industry. His growth plan has taken MicroTek from its initial facility in San Francisco, to the largest network of facilities & services in North America. MicroTek's...

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President

As President of MicroTek, Hugh is responsible for expanding the customer services portfolio and global presence while accelerating the company’s ability to provide best-in-class training solutions designed to enhance the learner experience.

His goals are to build upon MicroTek’s core strengths: superior experience management , effective training and communication solutions delivered with exemplary customer support. Hugh will continue to position MicroTek as...

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Vice President, Facility Resources

Bill Taylor's focus at MicroTek is to manage its global network of delivery resources, including all company-owned locations in North America, and a network of global partner sites. Based in San Francisco, Bill joined MicroTek as Vice President in 1997 when MicroTek was expanding to its new Chicago headquarters. He was responsible for the development of the company's sales and marketing strategies, as well as implementation of its national expansion initiatives....

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Vice President, Finance & Operations

As Vice President of Finance and Operations, Kim Markovich manages the financial and business operations of MicroTek including business reporting, accounting operations, finance, IT, customer service and support and software development. Kim also manages the Human Resources function for MicroTek.

Kim joined MicroTek in 2005, and is responsible for the consideration and recommendation of changes to business process, systems, policies, and purchasing strategies...

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Global Customer and Technical Support

With over two decades of experience, Angel Sokolnicki provides a strategic vision and critical support function to current and the development of new services. She’s always seeking ways to enhance client experiences with improved accuracy and efficiencies driven though systems improvements such as our client interface - Tracker™.

Customer Service – Global Support

With 30 years of experience in customer service, Camille Lowe ensures all client needs are being met and the lines of communication remain open. Delighting the customer is an important part of Camille’s value proposition and she is dedicated to making sure her team has a customer-centric approach. Camille thrives to identify opportunities for process improvements and recommends change in order to maintain trust and a better experience for clients.

Global Meeting Services

Beth Becker brings an invaluable breadth of knowledge and expertise to MicroTek’s Meeting Services Team. Beth’s passion for hospitality, strategic partnership portfolio, and attention to detail ensures our clients receive the highest quality event experience possible.

Global Technical Delivery

Ron Tolentino drives MicroTek’s customer technical support. A true problem solver, Ron makes sure that his team responds quickly to technology questions and concerns—helping our clients to determine their technical needs and ensuring there is no interruption of service. With years of experience in technical support, Ron always looks for ways to improve processes and procedures that enhance productivity and provide seamless delivery.

Western Regional Facilities Manager

Jason Howe manages MicroTek hospitality staff and onsite technicians to ensure a consistent, high-quality learning experience for our clients. Jason is not only technology-minded but he’s very strategic. He has the important responsibility for making sure all of MicroTek’s flagship facilities are equipped with the necessary technology infrastructure to execute a seamless event.

Eastern Regional Facilities Manager

Jennifer Hardin manages MicroTek hospitality staff and onsite technicians to ensure a high quality learning experience for both participants and instructors alike. Jennifer manages strategic contract relationships with facility caterers and other vendors and creates processes and procedures to support consistent operations and experience levels to clients.

Facility Relations—EMEA and APAC

With many years of sales and service experience in Conference Centre management, Grant provides our clients and partners in the EMEA and APAC regions a resident resource to support them with their delivery needs and requirements.  Operating from our UK offices, Grant serves as liaison for MicroTek’s regional interests and provides seamless deliveries for our clients in these locations.

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Global Accounting

With over 20 years of experience, Keith is a valued financial professional who is trusted to find the best solutions to support the company’s strategic initiatives. Keith’s background in the e-learning and training publishing industries provides an invaluable perspective to MicroTek’s leadership and allows them to make well-informed decisions that are in the best interest of our clients and the organization.

Director of Marketing

As MicroTek’s Director of Marketing, Mercy manages a team of internal staff and strategic partners to help shape MicroTek’s internal and external positioning of Next Generation Classroom solutions. Mercy’s background in the training industry makes her uniquely qualified to understand customers’ needs and how Next Generation Classroom solutions help customers achieve their business goals, like improving productivity, the learning experience and managing costs.

Application Development

With over 20 years of development experience, Brian Sokolnicki is our resident problem solver—identifying and analyzing user requirements and recommending appropriate modifications or system enhancements. Brian approaches projects with users in mind and has led the charge in developing our highly successful proprietary application and our real-time client interface, Tracker™.

IT Strategy and Services

Eric Suger has spent the last 18 years in IT-related job roles, and has first-hand experience successfully meeting strategic business objectives using cutting-edge technology. Eric uses his IT savvy to implement processes that support business objectives and enhance the client’s experience. Eric’s role requires a high-degree of flexibility—ensuring that our global technology strategy creates the most secure and efficient environment for our clients.

Talent Management

Bridget Martino has over 20 years of experience in human capital management. Bridget has an intuitive sense and uncanny ability to assist our managers in finding just the right candidates for the appropriate positions. She is quick to identify skills gaps to ensure training is in place, so that staff is knowledgeable and able to support customers and partners effectively.

Sales
Director of Business Development

Brandy Evans began her career in the training industry over 16 years ago and joined the MicroTek team in 2011. As Director of Business Development, Brandy stands at the helm of the Inside Sales Team, helping identify and champion Next Generation Classroom solutions to existing and prospective enterprise customers.

Director of Business Development, EMEA

As Director of Business Development, Mike supports MicroTek’s largest and most strategic customers in EMEA. He has extensive sales and service delivery experience spanning the enterprise software, collaboration and high-technology markets. As a trusted business advisor, Mike works closely with our customers to help educate and recommend proactive training solutions.

Director Enterprise Learning Solutions

Mary Cleveland has more than 20 years of global corporate enterprise solution experience in the training, technology and performance management fields.  As Director of Enterprise Solutions, Mary is focused on developing long term strategic relationships and helping clients increase productivity, while driving learning program success and ROI through our Next Generation Classrooms and comprehensive logistical services. 

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Director Enterprise Learning Solutions

Laura has a passion for client success and has over 20 years of enterprise level experience in the technology, training and talent management industries. As Director of Enterprise Learning Solutions, Laura focuses on building and sustaining long term client partnerships, working with them to reach their business objectives utilizing MicroTek’s innovative learning solutions.

Strategic Account Executive, Midwest

Strategic Account Executive George Dallis joined MicroTek in 2010. With over 25 years of sales and account management experience, he uses a consultative approach to provide comprehensive training solutions for his clients including facility rental and Next Generation Classroom solutions.

Strategic Account Executive, West

John Miller has over 20 years' experience working in educational technology and training solutions. In his role as a Strategic Account Executive, John assists enterprise level clients in improving their training programs with custom hybrid learning solutions and training delivery services.