Article Excerpt from:
Environmental ConsciousnessHuman Resource Executive Magazine - November 2004
Christopher Cornell - Training Columnist
[...]
Computer-based instruction is still the most popular way to train employees, and while it's certainly efficient, there can be pitfalls and drawbacks.
Don Slivensky, founder and CEO of Chicago-based MicroTek Computer Labs, has been providing computer-based workforce training for more than two decades. In that time, he and his team have picked up a number of great tips for creating the type of learning environment that makes instructors and students happy.
According to Slivensky, "Experience has taught us that the classroom setting has a tremendous effect on the overall learning experience. The technology needs to be fast and reliable, the rooms need to be comfortable and little extras, like snacks throughout the day, really do make a difference."
[...]
The complete article is available here: MicroTek Human Resource Executive.pdf